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Great service and location

All staff extremely helpful making the stay very enjoyable. Comfortable hotel, great location close to restaurants and shopping. Consistent standards with their Hanoi hotel. We stayed in the room to the back that was quiet.

Margaret & Patrick from Canada

Stayed at Cinnamon Hotel Saigon

 

Exceptional customer service

We stayed at the hotel for 3 nights while in Hanoi.

As there were three of us, we were given the largest room at the very top with an awesome view of the Cathedral.

The staff however are the ones who make this gem of a place shine so bright! Always happy and ready to help, they go out of their way to make your stay a memorable one.

With personalised bed stories handed at reception and weather forecasts; the attention to detail is incredible.

We will certainly be recommending this hotel to everyone we know and hope to come back to stay soon.

Message from Elsa, Anjali and Jorose

Stayed March 2017- Cinnamon Cathedral Hotel 

Source : www.expedia.com

“Super Location + Amazing Customer Service”

 

Based on a truly enjoyable four-night stay at the Cinnamon Saigon in late January, we made a point to stay in one of its sister hotels, the Cinnamon Cathedral Hotel, when we came to Hanoi in February.

We stayed for a total of eight days and were once again very happy with our stay.

The location is great--we really enjoyed our 3rd floor room with a balcony view of historic St. Joseph's Cathedral.

Hanoi is a busy place, but it literally felt like we could rise above it all in our room.

More importantly, though, the Cinnamon's staff is incredible: Yen Yen, Tina, and Ha made our stay so enjoyable. T

hey helped us plan our days, welcomed us back with smiles and questions about what we had been up to, and always found ways to make us laugh. Yen Yen even lent my wife her down jacket and scarf for our trip to the mountains in the north of the country--that's customer service! I highly recommend this hotel.

And be sure to have the pho for breakfast--it's a great way to start the day!

Greg and Mary from USA

Stayed Feb 2017 - Cinnamon Cathedral Hotel 

“Family holiday”

 

Great hotel . Clean spacious and calm.

The girls were lively at the reception and welcomed us warmly with fresh ginger tea.

Immaculate spacious rooms, tastefully decorated.

We spent 4 nights at this lively welcoming home from home hotel.

Julie, Emilia and Pierre from France

Stayed Feb 2017 - Cinnamon Cathedral Hotel 

“Nicely designed, great staff”

 

Good location in Hanoi. Run by charming and helpful English speaking staff, all in their 20's.

We had room 301 overlooking the Cathedral with a balcony, in a busy area but that part of the street is relatively quiet ( except the cathedral bells which ring at 5am !!).

Huge room with mini bar, free wifi and a good size bathroom.

Small cafe attached for breakfast - they do a great egg coffee. It's a well designed boutique hotel.

One drawback - there is no lift, so you have to climb stairs ( staff take up your bags). Very good value for money.

Gregory Stitt and Sall from New Zealand

Stayed March 2017 - Cinnamon Cathedral Hotel 

https://www.tripadvisor.com.vn/ShowUserReviews-g293924-d8550280-r463957890-Cinnamon_Cathedral_Hotel-Hanoi.html#CHECK_RATES_CONT

 

A Master Class in Customer Service

This boutique hotel in the center of District 1 provides a great home base for a visit to HCMC. While the accommodations are no frill, they are amply comfortable for a nice stay. More importantly, though, is the customer service in this small property will remind you of how good customer service and make an entire experience exceptional! Particular standouts are Tony and Jenny. Well done Cinnamon team --- we look forward to seeing you in the fall.

Tyler & Tiffany from United States

Stayed at Cinnamon Hotel Saigon

Great service in a great spot

Fantastic little hotel, with the most friendly and helpful staff I encountered anywhere in my latest Vietnam trip. My room (105/Apricot) was spacious, with a huge bed, in-room safe, minibar, and view of Le Thi Rieng Street buzzing away below.

You are within walking distance from all of D1's attractions, and more importantly, only 30 seconds walk from the best banh mi in Saigon.

Most important, the staff are outstanding. Recommended.

Glenn Finch from United Kingdom

Stayed at Cinnamon Hotel Saigon

Wonderful little hotel

Jenny and her team were so welcoming. The jasmine room on the top floor is perfect and beautifully decorated. Very authentic Vietnamese. Jenny, the owner, spoke very good English and supplied us with a map and comprehensive suggestions for restaurants. We took her advice and were not disappointed. It was our wedding anniversary and u can see from the pictures we were spoilt from breakfast to bed time. Would very strongly recommend. Excellent location will come here again.

John & Victoria from United Kingdom

Stayed at Cinnamon Hotel Saigon

Great hotel in central HCMC

Great hotel would stay here again. Staff were amazing. Rooms / hotel were very cute and just as pictured. Breakfast was very good. Check in with fruit juice, local food recommendations, and a Vietnamese phrase packet were a nice touch. Definitely recommend!

Sari & Eric from United States

Stayed at Cinnamon Hotel Saigon

  • Great location. Stayed here one week. Service was exceptional. Happy Breakfast was great, food outstanding. The staff was SUPER! They were more than helpful in every way. We will stay here again when we come back.
  • Wonderful wonderful staff at a lovely hotel in great. I could not give this hotel enough credit.The staff were like family within 24 hours.They couldn't do enough and all the gorgeous personal touches they did for us.Loved it!
  • Excellent service and engagement from the Vietnamese staff. They were the highlight of our stay. Tastefully renovated interiors with large rooms and colonial features. Streetscape not brilliant, but a comfortable walk to most tourist destinations. Would definitely recommend as a boutique hotel experience in Ho Chi Minh.

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