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Great hotel with the best staff in Vietnam

28th of August, 2015

We're four law students who were traveling through Southeast Asia for our post-bar holiday, and we stayed at Cinnamon Hotel for 3 nights at the start of our trip. Beyond being reasonably priced, the hotel was clean, had good air conditioning, and was very dark and quiet in the morning. The bathrooms were modern and clean. Location-wise, we really liked the area as it was close to several markets, restaurants, and bars. 

However, despite being very pleased with the quality of the accommodations and location, the true treasure of Cinnamon is the staff and service. As four Americans going through Southeast Asia, and Vietnam in particular, for the first time we really didn't know what to expect. However, Sony and the rest of the staff at Cinnamon were so unbelievably nice, helpful, friendly, and generous with their time that they made our entire trip to Saigon one of the best experiences of our lives. Beyond just being friendly faces at the hotel, they were our tour guides to various places, and our friends when we just wanted to hang out and chat. When our flight out of Saigon was delayed, they let us stay in the room several extra hours and did everything they could to help. Our tour guide we arranged through Cinnamon to the Mekong Delta, Nhi, was also amazing. 

Hotel Cinnamon was an amazing hotel with the best hotel staff I've ever had. We will be back. Thank you Sony & crew, hope to see you very soon!!

Brynn A

  • Great location. Stayed here one week. Service was exceptional. Happy Breakfast was great, food outstanding. The staff was SUPER! They were more than helpful in every way. We will stay here again when we come back.
  • Wonderful wonderful staff at a lovely hotel in great. I could not give this hotel enough credit.The staff were like family within 24 hours.They couldn't do enough and all the gorgeous personal touches they did for us.Loved it!
  • Excellent service and engagement from the Vietnamese staff. They were the highlight of our stay. Tastefully renovated interiors with large rooms and colonial features. Streetscape not brilliant, but a comfortable walk to most tourist destinations. Would definitely recommend as a boutique hotel experience in Ho Chi Minh.

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