“A special mention and thanks to all of the staff who were so helpful and kind.”

Nothing was too much trouble for the staff who were genuinely interested in making our stay as enjoyable as possible.They were very informative about where to eat in Hanoi and organised several trips for us.The rooms are very clean and comfortable.It is a really good location near lots of interesting shops and a variety of restaurants.It is a quiet and relaxed location,even though you are in the centre of the city.I can reallyrecommend this hotel

“Loved it!”

My boyfriend and I stayed at Cinnamon Cathedral for a total of five nights and I have to say it was the best place we stayed on our whole trip through Vietnam! It's central, but it still has a quiet location. The rooms had a nice simple style with big, comfortable beds and plenty of room. They were also very clean. We got upgraded to one of the suites for two nights, which had a nice view of the Cathedral. Every day you get the weather report and a "bedtime story" in writing. But what really made our stay rememberable was the fantastic staff. They do everything they can to make your stay as pleasant as can be! When we arrived they served us a cup of delicious ginger tea and the night before we left we got a cup of hot chocolate brought up to our room. They are always smiling and service minded. And since there is no elevator, they even bring the luggage up to your room. I don't think I ever experienced such good service at a hotel in my entire life! We love you 
If I have to mention any drawbacks it would be that there was a small shortage of hot water; just about enough hot water for one person to shower. So the bathtubs in the suites are useless. And the Cathedral bells were chiming during the night, so if you are a light sleeper; wear earplugs (which the hotel provides by the way). Other than that; perfect!

Wonderful family hotel

Everything about the hotel was great: breakfast was delicious; the staff were friendly, attentive, and helpful; the room was huge; the map, key phrases, etc. were useful; and the hot chocolate was a wonderful surprise. I will stay in this hotel if we return to Hanoi.

“Great hospitality“Great hospitality and location”and location”

We stayed here at a recommendation from a local friend. Greta location - it's just around the corner from the Cathedral, so it's near a lot of good things but just off the busy street.

The employees were super friendly! So welcoming and inviting, and very helpful with things like giving us directions and helping to arrange taxis.

It's a typical hotel in an older city; narrow and taller. There's no elevator, which was not an issue for us but it's worth noting. The staff carried our bags so that rocked. 

There's a restaurant in the hotel and our breakfast was included and it was very generous. We could order pretty much any/everything off it we wanted. There were some terrific juices, eggs, toast, fruit, bacon.

I had friends who already have made plans to go back and stay there again :)

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