“Great stay ”

Beautiful hotel and equally beautiful staff by the name of Tracey , Tracey was helpful in every way with everything we needed , rooms were stylish and clean and breakfast was delicious , highly recommend this hotel ..

amazing staff!

Feedback from Cinnamon hotel Hanoi

 

Found this little hotel on tripadvisor and was not let down. You can get a tuk tuk or taxi but we walked everywhere as it's a great location. All the staff are amazing, particularly Phoenix, who went out of their way to advice and help get the most from our trip. The cathedral bells were not intrusive and we soon became used to the pleasant sounding chimes. Breakfast was good and after a long day sightseeing the pumpkin soup was to die for. The staff made the trip for us as nothing was too much trouble and they are so friendly. I wouldn't stay anywhere else when I return to Hanoi.

  • Đã lưu trú Tháng 4 2016, đã du lịch với bạn bè

One of a kind

Great location. Stayed here one week. Service was exceptional. Happy Breakfast was great, food outstanding. The staff was SUPER! They were more than helpful in every way. We will stay here again when we come back.

Bob & Thao Olson - Tulsa, Oklahoma, USA

Great place to stay”

Great hotel in all aspects. Location is good to walk around most of Hanoi and the various sights. We were in the Basil room located in the 1st floor at the rear which was large and clean with complimentary toiletries and bottled water, along with earplugs. These were necessary due to the building work at the premises behind the hotel when we stayed. Breakfast was good with it being a choice from a menu with a good selection. Dishes arrive when they're ready, as in most places in Vietnam. Option of arranging airport pick up and drop off in an air conditioned car (25 and 20 USD respectively) which takes about 40 minutes. The staff were brilliant and sincere in what they said and did and were helpful in every way, including giving us a cake when we told them we were on honeymoon. They made this a 5 star review and I would return without hesitation.

An Absolute Gem

Ideally situated in the Central Part of the City, the staff were all wonderful could not ask for more.

On arrival a reception equal to a much more expensive hotel, which included a very welcome cocktail whilst our baggage was taken to our room, a complementary foot massage was also offered, after a long day exploring this manic City.

Would certainly return, thanks very much, try for yourselves.

Penny & Mike White - France

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