Question List

Paul

What time is the Western Union open in Vietnam?

- (CNM Staff): Western union time transaction is from 7h30am to 5h30pm

Christine

What are the check-in, check-out times of your hotel?

- (CNM Staff): Our standard check-in time is 13.00 hours. A Half-day charge will be levied for early check-in after 07:00 hours. A Full-day charge will be levied for early check-in before 07:00 hours. Our standard Check-out time is 12:00 hours (noon). A Half-day charge will be levied for late check-out before 18:00 hours. A Full-day charge will be levied for late check-out after 18:00 hours.

Adele

Are there any special hotel offerings that are not widely advertised?

- (CNM Staff): Yes, sure. We have different offers pending on your stay time. Please let us know your indicated travel time and we be back with interesting offers

Barbara

How long does it take to get to the hotel from the airport and approximately how much does it cost?

- (CNM Staff): It takes approximately 50 minutes to get from Cinnamon Hotel to Noi Bai Airport in Hanoi and about 20 to Tan Son Nhat airport in Saigon. The cost of a private car is US$25-30 per way for a car and US$35-40 for a 16 seat van which we require advance reservation and payment in advance

Ms Kim

How long does it take to get to the hotel from the airport and approximately how much does it cost?

- (CNM Staff): • It takes approximately an hours to get from Noi Bai International Airport to our Hotel. • The cost of a private car is approximately $25- per way, which we require advance reservation if you want to use transportation service.

Emma

What is the weather like at different times of the year?

- (CNM Staff): • As a general guideline, the weather in Vietnam in general and Hanoi in particular is warm and tropical all year round. However, the weather is generally most ideal from September to March when there are clear skies and sunshine and cooler temperature. The hot season is from June to the first half of August, when temperatures reach their peak. The rainy season is between the second half of August lasting to September, umbrella is advised to bring with and in our hotel, the umbrella also has been available in our Hotel

Christina

What are the Shopping Center nearby?

- (CNM Staff): • Trang Tien Plaza ( 1km takes 11 minutes by walk) • HaNoi tower shopping Centre (900metre- 9 minutes by walk) • Ipa Nima Shopping Mall (200 meter- 4 minutes by walk) • AoDai Huu Laa (350 meter- 5 minutes by walk) • Hanoi Food Products Introducing Center (1.2 km- 12 minutes by walk)

Shiona

What are the Restaurant nearby?

- (CNM Staff): • Tasty Cuisine of ancient ( 7.am -1 a.m) • Ngon Villa Restaurant ( 11 a.m - 1p.m, 5p.m- 9 p.m) • Delicious Restaurant (7a.m– 9.30p.m) • Mediterraneo Restaurant (11.00 a.m– 11.00 p.m) • Jacksons Steakhouse (9.00 a.m-12.30 a.m) • King BBQ Restaurant (11.00 a.m – 10.00 a.m)

Maria

What are the tourist attractions?

- (CNM Staff): • Hoan Kiem Lake( 1.2 km- 7 minute by car) • The Huc Bridge (1.8 km- 8 minute by car) • Dong Xuan Market ( 1.2 km-7 minute by car) • Hanoi Opera House (1.5 km- 8 minute by car) • St Joseph's Cathedral (100 meter- 3 minute by walk) • Ngoc Son Temple ( 2.3 km- 10 minute by car)

Stephen

What is the nearest hospital/clinic?

- (CNM Staff): Vietnam Germany Hospital (1.2 meter- 1 minute by walk) Vietnam National Cancer Hospital (300 meter- 5 minute by walk) National Hospital of Obstetrics and Gynecology (300 meter- 5 minute by walk) National Hospital of Odonto – Stomatology (450 meter- 7 minute by walk) Vietnam Cuba Hospital (700 meter- 4 minute by car) National Hospital of Traditional Medicine (1.9 km- 9 minute by car) Military Hospital (2.1 km- 10 minute by car)

Emma

What is the operation time of the Restaurant?

- (CNM Staff): At the hotel, we have Mint Cafe Restaurant where serving breakfast, lunch and diner The time: 6.00-22.00 hours.

Emma

What is the operation time of Room Service?

- (CNM Staff): 24 hours

Christina

What is the operation time of Breakfast?

- (CNM Staff): From 6:00AM to 10:00AM

Peter

Does the hotel provide parking space?

- (CNM Staff): • Yes, and subject to available.

Isabelle

Does the hotel provide babysitting service?

- (CNM Staff): No, actually, our hotel have not babysitting service. However, if you want to us to look after your baby for a short time, we’re willing to do it.

Sue Shimmin

Are baby cots available for the rooms?

- (CNM Staff): Yes, the baby cots is available to arrange for you

Sari Oikawa

What voltage do you use in Vietnam?

- (CNM Staff): The voltage in Vietnam is 220 Volt

Jacky Kuo

Are pets allowed to stay at the hotel?

- (CNM Staff): No, they are not

Peter Fogarty

What is the operation time of the Cinnamon Cathedral Spa?

- (CNM Staff): • 3 p.m. – 8p.m (last order 7.00PM)

Eng Dee Lau

Does hotel provide adapter?

- (CNM Staff): • Yes, it is on request and subject to availability.

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